Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, as well as data collected automatically when you use our services.

• Personal Identification Information: Name, email address, phone number, and pharmacy license number (for B2B partners).
• Technical Data: IP address, browser type, operating system, and access times collected via cookies.
• Transactional Data: Details about payments and orders for our B2B clients.

2. How We Use Your Data

We utilize your data to ensure the smooth operation of our pharmaceutical distribution network:

• To process and deliver orders to partner pharmacies.
• To communicate regarding regulatory updates, recalls, or stock availability.
• To improve our website functionality and security.
• To comply with Albanian laws regarding pharmaceutical tracking (AKBPM).

3. Data Security

We implement administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

4. Cookies & Tracking

We use cookies to enhance your experience. You can choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our B2B portal.

5. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at: